This Privacy Policy explains how Express Business LLC (“Express Business,” “we,” “us,” or “our”), operating the KM Automations platform (the “Service”), collects, uses, and protects information when you use our website and Service. KM Automations provides automated client document intake tools to immigration law firms.
Information We Collect
We collect the following categories of information:
- Contact and account information you provide, such as your name, firm name, business email address, phone number, and any message you send through our forms.
- Client intake content uploaded through the Service, which may include documents and personal information submitted by a law firm's own clients.
- Communications you send us, including demo requests and support inquiries.
- Usage and device data, such as log data, IP address, browser type, and how you interact with the Service.
- SMS opt-in information, including your phone number and your consent to receive text messages from us, where you have provided it.
How We Use It
We use the information we collect to:
- Provide, operate, secure, and improve the Service;
- Organize, categorize, and verify uploaded documents;
- Respond to inquiries, demo requests, and support needs;
- Send SMS notifications and updates to individuals who have opted in;
- Communicate with law firms about their accounts and the Service;
- Comply with legal obligations and enforce our terms.
Data Sharing
We do not sell your personal information. We may share information only in the limited circumstances described below:
- With service providers (such as hosting, storage, and analytics vendors) who process data on our behalf under appropriate confidentiality and security obligations;
- With the relevant law firm, for client intake content submitted on that firm's behalf;
- When required by law, or to protect the rights, safety, and integrity of the Service and its users;
- In connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. You may also opt out of SMS messages at any time by replying STOP to any message, or reply HELP for assistance. To exercise any of these rights, contact us using the details below. Where intake content was submitted on behalf of a law firm's client, please direct requests to the relevant law firm.
Data Security
We use administrative, technical, and physical safeguards designed to protect information, including encryption of data in transit and at rest and access controls scoped to authorized users. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or your information, you can reach us at:
Express Business LLC
1725 Village Ln 235, Far Rockaway, NY 11691
support@km-automations.com